POLICY FOR ACCEPTING DONATED ITEMS
Help Us Provide a Dignified Experience for Our Neighbors
To ensure everyone who shops with us has a positive and respectful experience, we ask that all donated furniture be clean and in good condition. That means no pet hair, dirt, dust, mold, mildew, water damage, rips, stains, burns, odors, peeling, cracking, or broken parts.
For wood furniture, make sure it's free from excessive scratches, chips, watermarks, or bubbling. All hardware should be present, functional, and undamaged. Wood pieces must also meet our size guidelines—no larger than 6 feet high by 6 feet long.
For pickup, please place your furniture donation at ground level, either in front of your home/building on a paved pathway or inside a garage that’s free of obstacles. This helps make pickup quick and safe.
Before accepting items, our drivers will do a brief inspection to ensure everything meets our guidelines. Thank you for helping us serve our neighbors with dignity!
Furniture items available for pick up:
- Drivers will not enter any home, apartment, building or dwelling.
- All items must be placed in an external location (i.e. garage, carport, porch, sidewalk, parking lot).
- There must be a paved walkway for all pickups.
We accept the following items:
- Furniture: bedroom sets, living room, dining/family rooms, outdoor furniture, etc.
- We can only accept complete beds—headboard, footboard and wood frame.
- Couches and Loveseats excluding sleepers and futons
- Upholstered/Leather Chairs
- Tables
- Chairs
- Buffets
- Outdoor Furniture
- Desks less than 6ft wide
- TV stands
- Armoires under 6ft tall and 6ft wide
- Bookcases under 6ft tall and 6ft wide
- Major appliances: washers, dryers, refrigerators, freezers, stoves, ovens, grills. Must be less than 10 years old, clean, and electric. No gas appliances.
We can only accept complete beds—headboard, footboard and wood frame. We are not able to accept bunk beds, day beds, loft beds, adjustable bed frames, hospital beds, TV/Entertainment Centers for CRT TVs, China Cabinets, China Hutches or any furniture over 6’ wide or 6’ tall—including multi-piece units.
I acknowledge that I have read and agree to the above